Jessica_Isaacson_255

"Modify Status Manually" -- is there any sanctioned, automated or API way to do this?

Discussion created by Jessica_Isaacson_255 on Feb 28, 2017
Latest reply on Mar 1, 2017 by Jessica_Isaacson_255
When we lose the host behind an agent (which happens often because of our commodity/cloud architecture), we get jobs that are permanently in the wrong status, and sometimes they are not a cancelable status. 

In these situations, we have only been able to "Modify status manually" from the GUI. 

Is there any automated way to do this override? Ideally, with a java API call? 

Not at all keen on doing direct SQL updates, but we would really like to automate this behavior in a few cases, so it might be worth it if the procedure is "blessed."

Outcomes