This question has been asked so far:
1, What version should we go?
2, What do we need to prepare to upgrade it?
We want to finish upgrading ASAP, please give me your advice.
1, Currently in support/maintenance life cycle we have the newest version V12 and other version V11.2, V11.1 and V10
so if you select V11 then we should go with V11.2 and the latest service pack is V11.2.4
2. Before upgrading please take a look at the following guide, if you face any issue, please contact Automic Support for assistance.