yamy_Vissel_9043

cannot connect to the client 0 ; any work around to resotre it

Discussion created by yamy_Vissel_9043 on Mar 30, 2017
Latest reply on Apr 10, 2017 by AlainMoisy

Hi there; I have an issue since last month  when trying to connect to the client 0 ( UC) I get an "access denied" error . I checked with all relevant team members and nobody has changed the password .Eventually I found in the log file on my laptop the following error on the 15th of February and from the 16th I could not connect anymore.

Needless to say that without  the admin account this may become troublesome and I really would not like to restore from scratch .client 1 users work without a problem.

Thank you for any help .

The error message:


20170214/170257.443 - U4002598 Error = ' in main [AWT-EventQueue-0]  : DefaultUncaughtExceptionHandler'
20170214/170301.184 - U4002598 Error = ' in main [AWT-EventQueue-0]  : DefaultUncaughtExceptionHandler'
20170214/170306.566 - U4002598 Error = ' in main [AWT-EventQueue-0]  : DefaultUncaughtExceptionHandler'

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