We need to upgrade an agent and this is exactly the question I had. What should we do if we are on version 12.0.4, and still using the Java User Interface? Our plan is to roll out AWI shortly, but to continue relying on the Java UI as the main GUI into the platform while the user base gets accustom to the AWI interface. So we plan to use both the Java GUI and the AWI in parallel for a time before fully cutting over to AWI.
What is the best approach with this in mind? Sounds like we should install the "noweb" version, but will need to coordinate an agent upgrade to the "web" version along with our full cut over to AWI? I'm guessing this will also be required for other RA type agents like SAP? This could be a good bit more work that is needed when moving to AWI, so good to get some awareness now!
Thanks!
Eric