Antoine_Sauteron_1266

Automic Agent Installation

Discussion created by Antoine_Sauteron_1266 on May 15, 2017
The installation of Windows agent was successful, but we expected to find a new service installed but couldn´t find one as far as he could see. (we didn´t know which one to look for). None named UC*-something or Automic-something.

1 - What do we miss here?

2 - We didn´t edit the .ini file to add PAUTOMIC, Licence-class and ip for the AE-server in this case. But still, shouldn´t there be a new service?

3 - Do we need to install the service manager too?

4 - Anyway, we wanted to contact you to get a correct installation medium and ask for a detailed installation description, step-by-step preferably.
1 - The agent needs to be started after it was installed. The installation will only copy files locally, but not start the agent.

https://docs.automic.com/documentation/webhelp/english/AWA/12.0/DOCU/12.0/AWA%20Guides/help.htm#AE_AWA_Source/Appendixes/ucaalk.htm#03

Reason for this is that its settings must be adjusted as explained below.

2 - The following parameters need to be adjusted before starting an agent:


                                                                                     
SectionParameterDescription
[GLOBAL]name=Name of the agent. If you leave in empty, the hostname will be used.
[GLOBAL]system=name of the Automation Engine the agent connects to.
[GLOBAL]licenceclass=The license class used by the agent. You need to ensure there is an available license for this agent in the class you set here.
[TCP/IP]port=The port used by the agent. Default value is 2300. You need to ensure that no other process uses this port, otherwise you need to assign another one.
[TCP/IP]cp=The IP / hostname of the Automation Engine server + port number of an available CP (Communication Process). The agent will need this information to connect to the server.


3 - You do not need to install the Service Manager, the agent may be started simply by launching the process. When using a 64 bit Windows agent, the process is named 'UCXJWI6.EXE'. The list of program names can be found here :

Yet we recommend to install a Service Manager as it will allow you to easily start agents from the System Overview, or query the status of the process.

4 - Installation guide for Windows Agent can be found here in the documentation :

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Best regards,
Antoine

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