Automic Workload Automation

Dear Community,

I'm using AWA 12.0.1-HF5 and try to use "Ignore Sync Conditions" operation on a job which is waiting for SYNC ("Waiting For SYNC" status).

Expected behaviour of "Ignore Sync Conditions" Action:


For some reason, it does not work as expected and below is the sample I created to simulate the issue.

I'm running five jobs at the same time which uses the same sync object and then I make "Ignore Sync Conditions" for one of the job which is waiting for the SYNC object to be free-up.
In the activation log of the job that I did the "Ignore Sync Conditions" , i see the entry about "Ignore SYNC" but it still wait for the Sync object to be free and also wait for it's FIFO time ( tried even changing the priority no luck ).

Any idea why? Given below are the screenshots from  SYNC and JOB configs and the run time...May be i'm doing something wrong ... 

SYNC Object conf:
https://us.v-cdn.net/5019921/uploads/editor/46/p9x0r5d7z3nb.png" width="986">

Job config:
https://us.v-cdn.net/5019921/uploads/editor/ym/wrebg4xxknqj.png" width="857">

At run-time:
https://us.v-cdn.net/5019921/uploads/editor/a8/jh6bhdqiwsvs.png" width="1109">

Rgds,
IP

Hello IndikaPeiris611408,

I just tried this and was able to reproduce it. In the Java GUI it is working. There "Ignore Sync Conditions" works as expected. I suggest to open an incident, because I think it might be a bug in AWI. Maybe you can refer to this community link. 

Dear ClausJambrich602320

Thank you for checking this for me.

Yes. I think this may be a AWI bug. In-fact the activation log indicate it has done some  "Ignore of queue limit" and not a "Ignore Sync Conditions". ( Java client may be doing it right! by executing the right function behind)

My current AWI version is "12.0.1.HF02-402" and I think the latest is "12.0.2.HF01"( may be it is already fixed on that)

I saw some more issues in this version related to AWI, when we submit few jobs( jobs have no SYNC object associated at all) to the queue with only one slot , Context menu of all jobs waiting for the queue slot shows "Ignore Sync Conditions" in addition to "Ignore Queue limit". I'm sure some mix-up .. :)  

https://us.v-cdn.net/5019921/uploads/editor/cx/3fxax0bebfti.png" width="1017">

If you do "Mouse right-click" on two jobs which is on "Execution" window , you will get two context menus ( this happen sometime when i'm work with my RDP/VDI session where I mistakenly do click multiple time ..)   





Rgds,
Indika Peiris

I tested it with 12.0.2 HF1. The ignore sync does not work there either. Seems to have the same bug.
The issue with the two menus I cannot reproduce, in neither version.

Thank again for checking it on the latest version and updating me.

Issue with the two menus can be simulated only if you have little slower system. 
May be you do "Mouse right-click"  twice in rapid fashion on the same job but your second click should be a different mouse pointer position ( you may even select next row job  ) . 

"Executions" window is where this happen often as the loading of  context menu is always slow compare to the other windows like "Process Monitoring" window. Secondly it has no tool bar and only option is to use the slow context menu on the selected job instance for action .. :)

In my slow system, on "Executions" window , when I do "Mouse right-click" on the job for the context menu i do see the session colour bar area showing the loading progress too....) 

https://us.v-cdn.net/5019921/uploads/editor/hm/rws97svh2wzk.png" width="732">

I have seen some more issues as i'm completely on the AWI and not using the java client at all. 

One more I remember is that SOAP Jobs , Job report failed to write log entries when your request/response have special characters or if you request inputs use "<![CDATA[ ]]> 

Rgds,
IP

Another funny thing I did, Just assign HTML code as a value to the job object variable , and see the tool-tip ,your HTML code  will be interpreted and show the output. May be undocumented feature  ;)

https://us.v-cdn.net/5019921/uploads/editor/1x/z4pgadltvsoq.png" width="921">

Rgds,
IP