Harriet_Kim_1764

Sporadic Functionalities in Java UI Stops Working

Discussion created by Harriet_Kim_1764 on Jul 2, 2017
Latest reply on Jul 5, 2017 by Linda_McKeever_5867
From time to time, a functionality in an object stops working.

User A creates an object in the Java UI.  User B edits the object.  User B finds they are unable to do the following:

  1. Prompt set is not passing the      values from the variable inputs
  2. Unable to set the defaults in      Prompt set parameters
  3. Unable to enter new      recipients on the Recipient tab in an E-mail notification

Investigation

AE version 10.0.8 HF1 build 533

User A specs:

10.0.2 HF1 build 671
1.7_55 64-bit

User B specs:
UI version 10.0.8 HF1 
Java version 1.8_102 64-bit

Solution
User A should upgrade to the latest build version of the Java UI v10.
User B duplicates the problematic object.

Outcomes