Harriet_Kim_1764

RA FTP connection error: RemoteCommand interface reference

Discussion created by Harriet_Kim_1764 on Aug 13, 2017
Latest reply on Jul 5, 2018 by Luu Le
RA FTP agent was upgraded using ZDU.  Afterwards, the agent is unable to connect.

Error: 
Error getting RemoteCommand interface reference. 
Caused by: java.lang.RuntimeException: Remote execution not enabled for agent. 
Investigation: 
It is by design 'Enable remote execution' got unchecked during the ZDU. 

For security reasons, the Enable remote execution box is unchecked by default. When the Enable remote execution box is unchecked, users can add Remote Command commands to FTP jobs, but they will fail when the job is executed. When the Enable remote execution box is checked, FTP jobs with Remote Command will run normally. 

Solution: 
Edit the RA FTP agent > Enable remote execution > Save > restart agent 

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