Harriet_Kim_1764

Permission Issues in ARA 12.0.2 Following Upgrade

Discussion created by Harriet_Kim_1764 on Aug 13, 2017

When an ARA admin user logs into ARA > Administration tab > edit ARA admin user, the page errors out.

Error in asynchronous call.
com.uc4.bond.api.errorhandling.BondApiException

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Investigation:

Check the DB to verify the user is really an ARA admin user.

 

SELECT * FROM MEMBER, USR

 

Root cause:

Customer is using https for their ARA and their web.config is configured to use http.

Solution:

Edit the web.config file (i.e. C:\Automic\ARA\WebUI) and comment out the http so that it is using the https.

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Outcomes