NoahGochuico603609

UC4 RA Agent license issue - non prod

Discussion created by NoahGochuico603609 on Aug 24, 2017
Latest reply on Aug 24, 2017 by NoahGochuico603609
Hi,

Please help us to fix the issue that we encounter in installation of RA agent.

we have 6 available license and 2 are used now. but after we run the agent we encounter an license class '1', license category 'Non-Production - Runtime - Temp', platform.

                     
EX.RA.ORACLERETAIL Non-Production - Runtime2099-12-31 6true999999000002 (000002)licence
mv2yireuc8oq.png

20170824/112110.675 - No response for EXSTART message
20170824/112110.676 - U2000196 Next attempt to create a CP connection in '20' seconds.
20170824/112130.679 - U2000010 Connection to Server '/172.16.51.11:2217' terminated.
20170824/112130.681 - U2000159 Initiate reconnect to the UC4 system.
20170824/112130.681 - U2000072 Connection to system 'UC4DEV' initiated.
20170824/112130.681 - U2000011 Connection to Server '172.16.51.11:2217' initiated.
20170824/112130.704 - U2000004 Connection to Server 'UC4DEV#CP001' successfully created.
20170824/112130.705 - U2000075 CP Server 'UC4DEV#CP001' has '28' client connections.
20170824/112130.705 - U2000011 Connection to Server '172.16.51.11:2218' initiated.
20170824/112130.714 - U2000004 Connection to Server 'UC4DEV#CP002' successfully created.
20170824/112130.714 - U2000075 CP Server 'UC4DEV#CP002' has '28' client connections.
20170824/112130.715 - U2000010 Connection to Server '/172.16.51.11:2218' terminated.
20170824/112130.730 - U2000020 Environment: Hardware = 'CIT'.
20170824/112130.730 - U2000021 Environment: Software = 'CIT'.
20170824/112130.731 - U2000022 Environment: SW version = '7.0.6+build.9'.
20170824/112130.865 - U0034036 There is no valid license for Agent 'CNV1-MOMDB-AP-PE' (license class '1', license category 'Non-Production - Runtime - Temp', platf
orm 'EX.RA.ORACLERETAIL').


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