Harriet_Kim_1764

'Unspecified Error' when Copying AWA v12.1 image to Windows Server

Discussion created by Harriet_Kim_1764 on Sep 29, 2017
The new AWA v12.1 was released today.  A user downloaded the AWA full package, which is 2.03 GB.  
They copied and pasted it to a Windows server, but gets an error.

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Investigation:
It is an known OS error.  Copying files larger than 2 GB over a Remote Desktop Services or a Terminal Services session through Clipboard Redirection (copy and paste) by using the RDP client 6.0 or a later version is not supported.

Solution:
Method 1 -
Use Drive Redirection through Remote Desktop Services or a Terminal Services session if you want to transfer files larger than 2 GB. 

Method 2 - 
Use command-line alternatives such as XCopy to copy files larger than 2 GB over a Remote Desktop Services or Terminal Services session. For example, you can use the following command:

xcopy \\tsclient\c\myfiles\LargeFile d:\temp

Method 3 - 
Extract the files locally then copy and paste the contents individually.

Reference:
https://support.microsoft.com/en-us/help/2258090/copying-files-larger-than-2-gb-over-a-remote-desktop-services-or-termi

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