Automic Workload Automation

Hi,

I have installed windows agent, the installation succeeds. But how do I install service manager or make it run as windows service? And how to configure the ini file.

https://docs.automic.com/documentation/webhelp/english/ALL/components/AE/9/All%20Guides/Content/ucaaku.htm I read this but it seems not help me too much.

Once you installed the Service Manger, open a command line and run the following command from the ServiceManager\bin directory: ucybsmgr -install <Phrase>.

https://docs.automic.com/documentation/webhelp/english/ALL/components/AE/9/All%20Guides/Content/ucaajx.htm

Then you will see a new service in your services.msc called UC4.ServiceManager[Phrase]

https://us.v-cdn.net/5019921/uploads/editor/nh/59qcfroz5ivv.png" width="585">

By default it uses the ""Local System" account, but you can also start it with any other user you want too.

Then you can switch to the Service Manager Dialog and start the Windows agent from this component.

With a right click on the Windows agent you can adjust command and path like in the screenshot below:

https://us.v-cdn.net/5019921/uploads/editor/wi/5na7pjtdv5fq.png" width="516">

You will need to install the Service Manager Utility to install the service and run the 'ucybsmgr.exe -install phrase' command.
Your definition file (.smd) needs a  DEFINE line similar to this:
DEFINE ServerName;*OWN\..\..\Agents\Windows\bin\UCXJWX6.exe;*OWN\..\..\Agents\Windows\bin 

This will explain more detail...
https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/12.0/AWA%20Guides/help.htm#AE_AWA_Source/Administration/ucaazn.htm

Your agent .ini file should have your server name=, system= and cp= all defined.

Mike Halliday said:

You will need to install the Service Manager Utility to install the service and run the 'ucybsmgr.exe -install phrase' command.
Your definition file (.smd) needs a  DEFINE line similar to this:
DEFINE ServerName;*OWN\..\..\Agents\Windows\bin\UCXJWX6.exe;*OWN\..\..\Agents\Windows\bin 

This will explain more detail...
https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/12.0/AWA%20Guides/help.htm#AE_AWA_Source/Administration/ucaazn.htm

Your agent .ini file should have your server name=, system= and cp= all defined.

I see that there is a checkbox authenticated in the UC4 UserInterface. Can you explain a bit more about it? 

Phat Tran said:

I see that there is a checkbox authenticated in the UC4 UserInterface. Can you explain a bit more about it? 

We have UC_AS_SETTINGS configured to set AUTHENTICATION = NO.  So the checkbox is greyed out for us.

If you are enabling authentication you will need to create a company key an authorise each agent to connect to your system.  To be honest I've never used it, I believe it's setup in the initial DB Load but can be changed.

Hi, I install the agent and service manager and assign it to my client. But I cannot start it

Why the port 0 appear here? I already set the port to my agent ini file.

I install agent and service manager as default.

I use this command ucybsmgr -install UC4_TEST

Phat Tran said:

Hi, I install the agent and service manager and assign it to my client. But I cannot start it
https://us.v-cdn.net/5019921/uploads/editor/6v/zo36ty6i6n02.png" width="468">
Why the port 0 appear here? I already set the port to my agent ini file.

Which application raises this exception?
Furthermore can you please provide the INI configuration files for Agent, ServiceManager and ServiceManager Dialog.

peter_grundler_automic,

I found the root cause, in the license class I put wrong info.

Hello,

I can start my agent with service manager, but from UC4 console, I'm missing the "Start" command in right-click menu.


How can I make it available now?

see here:

https://docs.automic.com/documentation/webhelp/english/ALL/components/AE/11.2/All%20Guides/help.htm#ucacsy.htm

FrankMuffke
Great help :) tks so much

You re welcome...