Michael_Lowry

AE v12.0.2 — CPs continue to write to trace files even after tracing has been turned off

Discussion created by Michael_Lowry on Oct 17, 2017
Latest reply on Oct 17, 2017 by VladNavazhylau608590
I wanted to let you all know about a bug we identified recently. If you know about this bug ahead of time, it can save you a lot of trouble, and perhaps even prevent a system outage.

Problem ticket:  PRB00138936.

Description:
The AE Communication Processes do not stop writing to trace files when tracing is turned off. This can negatively impact system performance, and can cause the file system where trace files are written to fill up.

Work-around: Once CP tracing has been turned off, stop and restart each CP individually. Please note that this will cause GUI and agent connections to be temporarily broken.

Affected components(s): Automation Engine 12.0.2
(I suspect that the problem also affects v12.0.3, but I have not confirmed this.)

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