Automic Workload Automation

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Using AWI getting Blank Screen when logged into client 0

  • 1.  Using AWI getting Blank Screen when logged into client 0

    Posted Oct 30, 2017 05:48 PM

    When I log in to Client 0 I get a blank screen in AWI.  I do not see the objects that I see using the UserInterface.

    Is there some parameters or setting that I am missing?  I am able to log into other two clients with no issues.  Can someone  guide?

    Thanks,

    Ram.



  • 2.  Using AWI getting Blank Screen when logged into client 0

    Posted Oct 30, 2017 06:28 PM
    Can you post a screenshot how the AWI screen looks like.


  • 3.  Using AWI getting Blank Screen when logged into client 0

    Posted Oct 31, 2017 02:27 PM


    I hope you get to see the attached picture.  I do not see any screenshot that I pasted here.  I do not see any provision to add screenshots here in the forum.  Kindly guide.

    Thanks,
    Ram.




  • 4.  Using AWI getting Blank Screen when logged into client 0

    Posted Oct 31, 2017 04:31 PM
    There is an option to attach an image. You might have to save the screenshot locally and then upload it to the post.


  • 5.  Using AWI getting Blank Screen when logged into client 0

    Posted Nov 01, 2017 02:18 PM
    Alexander Trenker said:
    There is an option to attach an image. You might have to save the screenshot locally and then upload it to the post.

    Hello Alexander, 

    I do not see any option on my discussion screen to upload a saved screenshot locally.




  • 6.  Using AWI getting Blank Screen when logged into client 0

    Posted Nov 01, 2017 03:10 PM
    There's the attach image drop down
       sr6lte5y165i.pnghttps://us.v-cdn.net/5019921/uploads/editor/hv/sr6lte5y165i.png" width="82"> 
    and you can also insert the picture with Control + V while this dialog window is open

     m3dmaepjrq8z.pnghttps://us.v-cdn.net/5019921/uploads/editor/xu/m3dmaepjrq8z.png" width="300">





  • 7.  Using AWI getting Blank Screen when logged into client 0

    Posted Nov 01, 2017 03:14 PM


    hick361bglzv.pnghttps://us.v-cdn.net/5019921/uploads/editor/qb/hick361bglzv.png" width="1600">

    Finally got it working.  Here is the picture of the blank screen when logged into client 0.

     



  • 8.  Using AWI getting Blank Screen when logged into client 0

    Posted Nov 01, 2017 04:38 PM
    Hi Ramanujam,

    For the user you are logging into client zero - Can you check if the user you are using currently have the Privileges enable for AWI?

    I was able to get the same result as you when I tried to create a new user and have not assign any privilege or authorizations to it.

    66bdyu0swn89.pnghttps://us.v-cdn.net/5019921/uploads/editor/za/66bdyu0swn89.png" width="1600">
    I used another user and logged in to view the permission set for my TEST2/LUL2 user.
    3mku3agxmtfv.pnghttps://us.v-cdn.net/5019921/uploads/editor/ez/3mku3agxmtfv.png" width="325">


  • 9.  Using AWI getting Blank Screen when logged into client 0

    Posted Nov 01, 2017 05:10 PM

    Thank You very much @Luu Le I really appreciate your help.  You Hint helped a lot.  I used the UserInterface and added the permissions of the user and I could log in as the user into Client 0. 

    Thank You very much.

    Ram.




  • 10.  Using AWI getting Blank Screen when logged into client 0

    Posted Nov 08, 2017 11:21 AM
    This is a chicken/egg problem when people finally move over to 12.1, where there is (erm, officially ...) no Java client anymore.

    @Automic: while this will likely be submitted as an idea.automic.com proposal because it was discussed as such at the latest FOKUS user meet, you probably want to ensure that the AWI permissions are added to the UC user as part of the upgrade process.