Service Manager service doesn't start

Discussion created by zafar_9240 on Nov 15, 2017
Latest reply on Nov 15, 2017 by Wolfgang_Brueckler_1288

I am trying to configure Windows Agent as a service but running into this issue, here are the steps I tried on couple of machines with identical behavior.

 Version: 12.0.1.GA01-353
- Installed Windows Agent and Service Manager
- Executed command UCYBSMGR.EXE -install Phrase -iPath UCYBSMgr.ini
- Configured .ini file in Agent\windows\bin directory
- .UMC file contains this line
   DEFINE UC4 WIN01;*OWN\..\..\Agents\Windows\bin\UCXJWX6.exe;*OWN\..\..\Agents\Windows\bin\

If I strat the service from Services console I get 
Error 1053: The service did not respond to the start or control request in a timely fashion.

Am I missing something fairly simple here, appreciate quick suggestions on this.

Thanks in Advance.