U0003366 Connection to service manager cannot be established? what should i do to start the agent

Discussion created by ShashiKishore on Dec 13, 2017
Latest reply on Dec 14, 2017 by Antoine_Sauteron_1266

cannot start agent

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Wolfgang_Brueckler_1288 Dec 13, 2017 7:57 AM
try another way.
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Alexander_Trenker_120 Dec 14, 2017 2:03 AM
As I already replied in your other post: https://community.automic.com/discussion/comment/34154#Comment_34154

From the UC.MSL:

0003366EIConnection to Agent '&01' already exists (old connection '&02', new connection '&03').
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Claus_Jambrich_5663 Dec 14, 2017 8:03 AM
Check on the OS if a process for this agent is already running. You can use the Task Manager on Windows or ps on Linux. If you find such a process, kill it and try again to start the agent.
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Antoine_Sauteron_1266 Dec 14, 2017 9:02 AM
hi,

I supposed you're trying to start it from the System Overview > agents view ?

If so please ensure that the a Service Manager is running on the same host as the agent, and that the Service Manager phrase is correctly filled.

More details here : https://community.automic.com/discussion/6800/piloting-agents-from-the-system-overview

Best regards,
Antoine
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