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Issues with LDAP Synchronization in AWA(UC4) 11.2

Question asked by ShashankSingh606566 on Feb 2, 2018
Latest reply on Mar 1, 2018 by Daniel_Hausdorf_6982
Hello,

While setting up LDAP authentication for UC4, I am facing an issue where after following the steps defined in documentation when I click on "Synchronize Data with LDAP now" tab in User object I get an error "U00020857 ACCESS DENIED: Only LDAP linked users are allowed to synchronize data".

I configured the LDAP variable in client 0 with the below details as per the documentation -
VERSION = 2 
TLS = Y 
USE_DISTINGUISHED_NAME = Y 
SERVER = <hostname>:<sslport> 

Tried DN with both N and Y. It didn't work. Can someone please tell where the issue is.
Also can someone tell how to setup a technical user to test synchronization.

Below is the error screenshot -
kpc6voxi9nvw.jpg

Thanks in Advance,
Shashank

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