Michael_Lowry

AWI windows become unusable after a period of inactivity/disuse

Discussion created by Michael_Lowry on Feb 5, 2018
Latest reply on Feb 5, 2018 by Carsten_Schmitz
With AWI v12.1.0 and now also with v12.1.1, I have observed that AWI browser windows left open for some time become unusable. Any action in the AWI window that requires contacting the AE server results in a timeout (after about two minutes). Closing the browser window and opening a new connection to the AWI always works fine.

Has anyone else seen this? I wonder if there is a configuration setting that can be changed to fix this. I will try enabling automatic refresh of activity windows, and leaving an activity window open. Perhaps that periodic refresh will keep the session alive and prevent the timeout problem.

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