PSA: 12.1 Windows agent crashes on log rotation when in heavy use

Discussion created by Carsten_Schmitz on Feb 20, 2018
Latest reply on Feb 28, 2018 by Carsten_Schmitz

We have encountered, and successfully replicated a failure condition where the Windows Agent 12.1.0+build.796 crashes on log rotation. This seems to happen if the server is rather busy, we've been able to reproduce it by artificially setting up an agent on a test server to execute 100 tiny jobs in a span of two minutes, over the entire day.

The log appears to show a stack overflow, and the crash dump shows the same function call on the stack, as far as it goes.

Incident already open (INC00220352).

FrankMuffke cheers for the tip. In the meantime, I scoured the .ini file and ensured once more that it is fully in agreement with the current documentation (I compared against the docs, not the .ori.ini, but alas ...).