Hi All,
Could anyone please tell me why the agents are automatically getting disconnected when it goes into idle state. I have gone through the agent logs and understand that it's because of "License Class=1" that is defined in Agent's INI file. However, I set it to License Class 2 and restarted the agent. Now I don't see any connectivity issues on that particular node after tweaking this value.But some nodes are expecting License Class value must be set to 5. I am getting confused regarding this and please tell me on what basis this License Class value should be set.

Many Regards,
Srujan.
Could anyone please tell me why the agents are automatically getting disconnected when it goes into idle state. I have gone through the agent logs and understand that it's because of "License Class=1" that is defined in Agent's INI file. However, I set it to License Class 2 and restarted the agent. Now I don't see any connectivity issues on that particular node after tweaking this value.But some nodes are expecting License Class value must be set to 5. I am getting confused regarding this and please tell me on what basis this License Class value should be set.

Many Regards,
Srujan.
From what I've noticed the ones that use 1 and 5 are java agents and those INI's do not have a place to define the license class.
Last exception is if the OS agent runs on the same server as the AE. In this case a class S can be used.
I would look in the License tab of the System Overview in the UI and look to see what is available for the type of agent you are starting.