Hoai_Truong-Thi-Thu_5649

MRT Else process sometimes did not trigger

Discussion created by Hoai_Truong-Thi-Thu_5649 on Mar 19, 2018
Question:
MRT Else process sometimes did not trigger, even the MRT has been exceed some secs.

Answer:
Automation Engine is actually not real time engine.
Basically, all time-based actions are triggered by a so-called Timer transaction that is executed every 20 seconds.
So, if the exceed time is smaller than 20 seconds, there is a chance that AE has not detected it.
Here is the document where it's stated:
https://docs.automic.com/documentation/webhelp/english/AWA/12.1/DOCU/12.1/AWA%20Guides/help.htm#_Common/Troubleshooting/TS_MRTLowerThan1Minute.htm?

Outcomes