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Error while synchronizing LDAP to the AE User

Question asked by patve03 Employee on Apr 2, 2018
Latest reply on Apr 3, 2018 by Andrew_Garland_7890
Hello All, 

We are facing issue in synchronizing LDAP to AE user. We have correctly configured UC_LDAP_TAG(file attached), but we got the following error. 

An error occurred while synchronizing User 'TAG\CHIAP01', domain 'TAGvalidCredentials'. 

We even tested with TESTLDAP tool and are able to retrieve details from command line and not sure why it is not working form AE. Please help me out in this. It's a blocker for us.