AnsweredAssumed Answered

FormCred Issue : Multiple logins

Question asked by K.Anurag on Apr 16, 2018
Latest reply on Apr 27, 2018 by Pete_Burant

Hi Team,

 

In one of our environment, we recently migrated from 12.5 Policy store to 12.6.

Few of the application were kept pointed to the existing 12.5 store and few were pointed to the new 12.6 store.

We synced the key-store for both env by taking an export from existing store and importing it into the new one.

SSO was working fine.

 

After sometime not all but few of the application on new 12.6 store started giving an issue.

Our authentication scheme is a form based login page with web agent residing on apache and policy server pointing to 12.5 and store 12.5

The target application which is SM protected after passing the login page couldn't consume the login.fcc and the login page just gets refreshed.

Nothing specific in the agent error log except below.

Could you please help ?

Is it something which is specific to key store or may be it is a completely different issue ?

 

Environments are as below:

 

Old Env:

Webagent R12 >>>Policy Server R12.5>>>Policy Store R12.5 (acting as a Key Store too).

New Env:

Webagent R12 >>>Policy Server R12.6>>>Policy Store R12.6 (acting as a Key Store too).

 

Old Env and New Env >>> Key Store is Synced. Hence SSO Works.

 

FCCCompatMode :  yes

IgnoreExt : .fcc is present

 

In the Old Env Policy Server R12.5 generates agent keys.

In the New Env Policy Server R12.6 doesn't generates agent keys.

#Working application Web agent trace Logs

[CSmSessionManager::EstablishSession][No plugins responded, returning SmNoAction.]
[IsResourceProtected][Resource is protected from cache.]
[CSmHttpPlugin::ProcessResponses][Processing IsProtected responses.]
[DeleteCookie][Deleted cookie 'FORMCRED'.]

 

#Non-Working application Web agent trace Logs

[CSmSessionManager::EstablishSession][No plugins responded, returning SmNoAction.]
[IsResourceProtected][Resource is protected from cache.]
[CSmHttpPlugin::ProcessResponses][Processing IsProtected responses.]
[ProcessCredentials][Plugin interface SmNoAction.]
[ProcessRequest][CredentialManager returned SmNo or SmNoAction, calling ChallengeManager.]

 

Regards,

Anurag

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