April 17, 2018
CA PPM On Premise Customers
The CA Technologies CA PPM Product Team
CA Business Intelligence JasperReports® Server License File Update for CA PPM
On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated patches for our products.
Customers who are on CA Business Intelligence JasperReports Server v6.2.1 or below, and have not applied Jaspersoft patch 6.2.1_220.127.116.11, will have their Jaspersoft Server license file expire in October 2018. As a proactive action, we are announcing the availability of a replacement license file for our customers on CA Business Intelligence JasperReports Server v6.2.1 or below.
We recommend that affected customers download the replacement license file from product downloads located at http://support.ca.com, and apply it prior to October 2018 to avoid any interruption. Instructions on how to apply the license file are listed in the Readme file available as part of the download.
Alternatively, customers on CA PPM 14.3 and above can upgrade to CA Business Intelligence JasperReports Server 6.4.2, which already includes the replacement license. Please be aware that TIBCO has announced End of Service for JasperReports Server 6.2.1 effective June 28th, 2018, and more details are available in the previously distributed End of Service announcement.
Download Instructions: CA PPM On Premise customers with an active maintenance contract can download the updated JasperReports Server License file from the PPM section of the Download Center on CA Support https://support.ca.com/irj/portal/DownloadCenter.
File to download: CA Business Intelligence JasperReports Server License for CA PPM (GEN500000000000621.zip)
Need More Help?
Thank you again for your business.
Copyright © 2018 CA. All rights reserved. JasperReports is either a registered trademark or trademark of TIBCO Software Inc. and/or its subsidiaries in the United States and/or other countries. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.