CA Service Management

Hi,

We recently upgraded one of our customer's instance of SDM from 14.1 to 17.1. We have chosen to withdraw all form customizations, so we could refactor them and apply only the necessary ones.

I needed to change an attribute in castyles.css. When I save and publish, the tabs and menubar break and kind of return to their old style:

Important: when I remove the castyles.css file, the appearance gets back to the normal.

Has anyone already experienced this? My guess is that some file is still remaining, for some reason it wasn't removed, and is being shown when I edit and save castyles.css.

Thanks in advance,

Diogo

Did you clear your browser cache?

Hi, pier-olivier.tremblay,

I've not considered clearing browser cache as an option. I mean, I thought that it was not necessary, because I was using "Shift+F5", which refreshes the page ignoring cache content. Somehow this was not working since it was using the cached content. But when I cleared the browser cache, it worked.

Thanks a lot!

Diogo

The correct shortcut is CTRL+F5 and is not working anymore in Chrome.

You need a browser extension to clear your cache or you open dev tools and check "disable cache" on network tab.

Well, that's what this page is saying: Chrome keyboard shortcuts - Google Chrome Help 

(unless this page is not updated)

But the "disable cache" option is a great tip. Surely, I will use this in future.

Interesting.

I always had to use an extension : Clear Cache Shortcut - Chrome Web Store 

Simple and effective