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User unable to see all defects at Workspace Level

Question asked by CarolNesti1375939 on Apr 17, 2018
Latest reply on Apr 18, 2018 by Sagi_Gabay

Hi! I'm not sure if this is the right space for this question. I have a user that is unable to see all Defects in our Workspace. I have checked his permissions, reset his account, etc. He is still unable to view all defects at our Workspace level. He is one of our lead testers and needs to be able to view the defects. Any help is appreciated. Thank you!