What negative repercussions are you experiencing sotlm2? I doubt we can fix / address your issues here, but I'm sure Automic / UC4 does not want to lose your business. You should speak to your account rep.
negative issues so far, apart from the direct interaction with Automic employees/rep, I felt very insignificant CA World. also, working through complexities with Automic Support had been an enjoyable experience. Automic has updated software to support customizations in our environment. Automic had a nice balance between selling products ONLY after understanding our environment. In our current experience, CA has not been nearly as accommodating.
I am still here for you man and so is the rest of the support people you have come to know and love. You are still able to get in contact with us directly if you would like. Automic Support contact phone numbers
I would love to have a chat with you and we can see what we can do to make things better.
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