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Web Service - How do I use addComment() and createAttachment()?

Question asked by carvato on Apr 19, 2018
Latest reply on Apr 19, 2018 by Chi_Chen

Hello everybody, I'm having some problems using addComment and createAttachment methods, can someone explain me how to it?

 

using the addComment method I have this:

 

<sid>1717813834</sid>
<comment>'Esto es un comentario insertado desde WebService'</comment>
<docId>905076</docId>
<email></email>
<username></username>
<contactId>5E54CE3FF09EBD4883A324F8A5EC552C</contactId>
</ser:addComment>

 

and it response me:

<soapenv:Fault>
<faultcode>soapenv:Client</faultcode>
<faultstring>Error - invalid document id</faultstring>
<faultactor/>
<detail>
<ErrorMessage>Error - invalid document id</ErrorMessage>
<ErrorCode>1000</ErrorCode>
</detail>
</soapenv:Fault>

 

and the createAttachment method I don't know how can I use it.

 

Forward thanks!!!

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