Rally Software

  • 1.  WorkViews

    Posted Apr 20, 2018 12:05 PM

    Hi,  I ma using WorkViews to create a planning board.  Every time I click on filter the page hangs and I cannot set anything up.  any idea when this will be resolved. ?



  • 2.  Re: WorkViews

    Broadcom Employee
    Posted Apr 20, 2018 02:27 PM

    Hi Tim,

    I just tested it in our environment and I don't have this problem. You will be best off for this one if you opened a support case, we may need to work more closely with you on that. Can you open a support case?

     

    Thanks,

    Sagi



  • 3.  Re: WorkViews
    Best Answer

    Posted Apr 25, 2018 05:44 AM

    HI Sagi

    Thanks for the response.  I have found the issue now.  When I select "Parent" from the filter list it seems to cause loads of javascript errors and that then stops me from opening up further filters to remove the offending selection.

     

    The fix was to delete my workview and start again NOT selecting Parent as an option.



  • 4.  Re: WorkViews

    Broadcom Employee
    Posted Apr 21, 2018 02:13 AM

    Hi Tim,

     

    Can you verify by using different browser. we don't have this problem as well.

     

    Regards,

    Sandeep