AnsweredAssumed Answered

Attachment on USS

Question asked by Johanna.gutierrez on Apr 23, 2018
Latest reply on Apr 25, 2018 by Johanna.gutierrez

Hi Team!


I Created a new request since CA USS, this request create new case on CA SDM, then on CA SDM I upload an attachment and then I go to CA USS, I see the document but if I do clic on the attachment link nothing happen, the browser open a new tab on blank, and if I do left clic over the link and copy the link address this is "void(0)" 


also the time is different between CA SDM and CA USS, I changed the time zone on the USS but nothing happen


For example, the attachement "The pencil of Ester Piscore.png"  was upload since CA SDM (see the time is 16:11) and on USS the time is (11:11)