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Problem to sent emails - SMTP Limits

Question asked by paulofreire75 on Apr 24, 2018
Latest reply on Apr 24, 2018 by Paul_Coccimiglio


I use an office online account to sent mails from Service Desk Manager.

To achieve this I configured the windows SMTP service that points to my office online SMTP and in Service Desk I configured options to point to internal windows SMTP.

It is working fine but yesterday I discovered a problem.

Office online smtp has a limit of 1500 messages sent over a 24hs period and I hit this limit.

Inside service desk, in notifications history the emails apears as sent, but in windows 
SMTP service I can see the error.

Is there a way to bypass this limitation or I need to change to another SMTP server that not has this kind of limitations.