AnsweredAssumed Answered

Users unable to login

Question asked by d.pradeepkumar1 on Apr 27, 2018
Latest reply on May 2, 2018 by Mark_HE

Hi Team,

 

In CA API Gateway.At the time of setup i have created some users for accessing  Policy Manager.After 2 weeks we observed that it is taking 5 minutes for others users to login into the gateway.So to test I created the new users but new users also have same problem.But when I login through admin user i am able to login within seconds,For other users login is taking time and also loading the policies also nearly taking 3 or 4 minutes.I am creating users through create internal user option and assigning all roles except admin.Does anyone faced this problem.What may the cause of this behavior of gateway.Do I need to raise support ticket for this.

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