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CA-PPM Integration with Agile Central

Question asked by vs00500773 on Apr 30, 2018
Latest reply on May 15, 2018 by visra06

CA-PPM Version 15.2 integration with CA- Agile Central (Rally)


I'm using CA-PPM on-premise and CA agile central (on demand).  


I have configured the integration page correctly with the owner and project ID, user id, API Key authentication, Bi Directional


The integration works fine when a new feature is created in CA Agile central whereas when I create a new task (enabled the integration from Agile summary page at the task level), I get the HTTP:401 error with unauthorized access.


"There was a problem syncing tasks for the CA PPM project:Demo Demand - 02112017 HTTP/1.1 401 Unauthorized"


Please note that, the user ID configured on the integration page is set up as 'Subscription Administrator' in Agile Central


Any help/pointer is greatly appreciated