CA Service Management

  • 1.  Need installation document for ITAM step by step.

    Posted Apr 29, 2018 05:33 AM

    Dear Team,

    Kindly share proper installation document ( step by step ) how to install ITAM.

    I have never used it before so please help me out.

     

    Regards,

    Jagatjyoti Dash



  • 2.  Re: Need installation document for ITAM step by step.
    Best Answer

    Posted Apr 29, 2018 09:42 PM

    Hi Jagatjyoti,

     

    What version of ITAM are you trying to install? You can find the steps in our docops documentation. Here is the install documentation for both 14.1 and 17.1

     

    CA Service Management - 14.1
    https://docops.ca.com/ca-service-management/14-1/en/implementing

     

    CA Service Management - 17.1:
    https://docops.ca.com/ca-service-management/17-1/en/installing/installing-ca-service-management/installing-ca-asset-portfolio-management

     

    Let us know if you have any additional questions.

    Thanks,
    Mike



  • 3.  Re: Need installation document for ITAM step by step.

    Posted May 01, 2018 09:28 AM

    Hi Ayofa,

    I will tell you tomorrow aboutthe version after meeting with client.

     

    Regards,

    Jagatjyoti Dash