One of my user has enabled state '0' - meaning their password has not expired. As far as I understand, once Siteminder authenticates the user, Identity Manager should not attempt to reset the user's password in this case - correct?
I am however getting the following error
Sending server reqest with ID: 203 for method [getUserFromSMTOKEN]
Receiving server response for request with ID:203
Exception getting administrator (-SM-(RC2)** [facility=4 severity=2 reason=0 status=38 message=No items found] error.
I found the following doc for this issue, however I don't think the resolution fits my case.
I only have one policy server and the time is in synch with my IDM server.
Can't seem to understand the issue.
Any other possible causes / fixes known to the community members?
Policy Server Version : 12.52.0001.154