My teams started to use Rally before they were actually trained. What I am seeing is that defects are opened for a story and eventually the story gets accepted by the PO but the defect remains open (in a completed status). What are we doing wrong?
I am assuming you are expecting the Defect that is tied to the Story to be closed automatically when the Story is Accepted? This does not happen automatically and the Defects will need to be moved to a Closed State manually once whatever the criteria your team uses to determine Defects can be Closed are met.
Or are you asking a process question?
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