AnsweredAssumed Answered

How to display the Service Type in ticket list?

Question asked by diogo.nobrega on May 3, 2018
Latest reply on May 8, 2018 by diogo.nobrega

Hi,

 

We need to display the service type associated with each ticket in records list (list_cr, list_in and list_pr). But I'm not finding a way to do this. Currently, the tickets use no more than a service type at the same time. And we are not using classic SLA processing.

 

Any suggestions?

 

Thanks in advance,

 

Diogo

Outcomes