CA Service Management

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custom cr form link with separate link

  • 1.  custom cr form link with separate link

    Posted May 04, 2018 07:33 AM

    Hi Team

     

    We have multiple teams using Request form. One of the team "Release n Deployment" has some additional fields on the form for which we have created separate form for this and put it in Employee folder. as seen in below snapshot.

    Now how can i join 'Create a new Release & Deployment Request" link to that form which i created manually.(detail_cr_rd).

     

    in second snapshot i m believing the highlighted code should be change. as rightnow its linked with the default cr form.

     

    Please advise where to change .

     

    Thanks

     

     

     

     



  • 2.  Re: custom cr form link with separate link

    Broadcom Employee
    Posted May 05, 2018 02:52 PM

    Hi Aamir,

     

    Correct me my understanding in this thread if I am wrong. Are you trying to provide access to Employees to raise a change order object ticket?. As per my knowledge, I have not see and employee role member creating  change order ticket.

     

    Please confirm which version are you using?



  • 3.  Re: custom cr form link with separate link

    Posted May 05, 2018 03:08 PM

    Hi Maheshwar

     

    This is Request form not change order



  • 4.  Re: custom cr form link with separate link



  • 5.  Re: custom cr form link with separate link

    Posted May 07, 2018 07:43 AM

    Is there any reasone you mentioned me in this topic ?



  • 6.  Re: custom cr form link with separate link

    Posted May 07, 2018 08:24 AM

    i just tried to mention those who seems very active for sdm help.



  • 7.  Re: custom cr form link with separate link

    Posted May 07, 2018 08:37 AM

    Please don't do that, it's rude and it's not good etiquette. If I have something meaningful to add to the topic, I will add it, otherwise I am not.



  • 8.  Re: custom cr form link with separate link

    Posted May 07, 2018 09:15 AM

    ok sure

     

    On 07-May-2018 5:37 pm, "mitu" <communityadmin@communities-mail.ca.com>



  • 9.  Re: custom cr form link with separate link

    Posted May 07, 2018 06:10 AM

    I think you need to enrich the http request sent by the browser by another parameter called HTMPL which specifies the form you want to use.So something like :

    http://..../opt/CAisd/pdmweb.exe?OP=CREATE_NEW+SID=...+FACTORY=cr+....+HTMPL=detail_cr_rd.htmpl



  • 10.  Re: custom cr form link with separate link

    Posted May 07, 2018 01:35 PM

    Hi Michael

     

    Thanks for your input

     

    im not exactly getting you where to paste this url in home.htmpl form??

     

    as of now when im accessing this url including hostname in it. its giving error.

     

     

    http://bg/opt/CAisd/pdmweb.exe?OP=CREATE_NEW+SID=...+FACTORY=cr+....+HTMPL=detail_cr_rd.htmpl

     



  • 11.  Re: custom cr form link with separate link

    Broadcom Employee
    Posted May 08, 2018 12:22 PM

    Aamir,

     

    Do you have an application called   opt   on your IIS server?   Maybe the above URL does not need   the /opt/    it should be  http://bg/CAisd/.........

     

    _R



  • 12.  Re: custom cr form link with separate link
    Best Answer

    Posted May 08, 2018 06:01 AM

    Hi Michael

     

    I did this from custom web form method. and assign separate custom role n access ttype to R& D endusers so now they can see their own separate employe form and other team can use default one.

     

    Thanks anyway



  • 13.  Re: custom cr form link with separate link

    Broadcom Employee
    Posted May 07, 2018 11:54 AM

    Aamir..........

     

    Did Michael_Mueller's response assist you with your question?

     

    If so, please mark Michael's answer as correct so that this thread can be closed.