CA Service Management

Do we have any use case on how we will be able to pull dynatrace APM data for SLA measurement in CA BSI.

An early response is highly appreciated.

Regds,

Ashutosh.

Hi Ashutosh,

Although, I'm not aware on any specific integration with Dynatrace, we have made multiple integrations with several APM tools in the past. In most use cases, BSI uses the ootb adapter capabilities to retrieve performance data, compare it to contract metrics and report on the results.

If you need more information, you can always reach out to me directly and we can discuss in more detail.

best regards,

Koen