Hello Kathleenq,
Thank you for posting your question. I have included the following information from the Kanban help page.
Kanban Board | CA Agile Central Help
Exit Agreements
To document what criteria needs to be met before a card can move into the next column, use the exit agreements feature.
By default, the Exit Agreement and Exit Policy fields are hidden from the Kanban Board. To display the fields above each column, select the following checkbox next to the Filter by drop-down menu:
- Agreements on the Iteration Tracking Board or Team Kanban Board
- Policies on the Portfolio Item Kanban Board
When the fields are displayed, hover over the column you want to edit. Click the icon to open the editor. Enter your exit criteria, then click Save.
Note:- The fields are independent for each project the Kanban Board is scoped to.
- Each field is limited to 256 characters.
Editor project permissions are required to edit the field.
The key things you can check are listed in the yellow box. If you are still having an issue please let us know.
Thank you,
Christian