Test Data Manager

  • 1.  Publishing Issues - TDM Portal

    Posted May 07, 2018 12:00 PM

    Hello;

     

    Today i started a publishing job.

    It shows running on portal, and it´s running for more than 5 hours...

     

    Looking at the "CA Test Data Manager Portal\Jobs" folder, i find a log for JOB 710 (the job running on portal), but it has a error message:

     

    Publish Job: 710
    Data Pool: 2_PropostasVeiculoPorData
    TDMPublish, version: 4.3.0.6
    DB Repository, version: 3.2J
    Start date and time: 2018/05/07 03:00:04
    Publish to: TGT


    ERROR: Publish failed for job 710, Error message = 401 Unauthorized; Error detail =
    End date and time: 2018/05/07 03:00:04

     

    What happens?

    It failed, but on the portal it stay running...



  • 2.  Re: Publishing Issues - TDM Portal
    Best Answer

    Posted May 07, 2018 06:05 PM

    Danilo,

     

    "401 Unauthorized" sounds like some sort of HTTPS authentication issue... Are you calling any workflows from within your publish job?

     

    Might be best to open a support case for this as we'd likely need to review logs... It would be helpful if you were to put Portal in debug, reproduce the problem again, then provide all logs (including the job log/output) and attach that to a new support case. Details for putting Portal in debug can be found here:

    TDM Portal: How to enable debugging for TDM Portal - CA Knowledge 

     

    Regards,

    Sean