Sounds like you have the same issue with what I have. Double entry in target upon choosing the QOS. Thanks to Gene Howard for this solution thou.
Try this method :
To correct this you can do the following
1) in the robot controller make sure the robot name is selected and set to the short name
2) On the controller, MISC tab make sure the checkbox is checked for send QOS as the short name instead of computer hostname
3) in CDM on the setup General tab make sure it is checked to send shortname as QOS source.
4) once this is done stop the robot service and clear the niscache folder.
5) Go into UMP and open the SLM portlet and delete both CDM metrics for the short and the FQDN.
6) start the robot service.
The metrics should now come in only with the short name and should be listed only once and the issue should be resolved.
Original Message:
Sent: 05-08-2018 12:56 PM
From: Patrick Murtey
Subject: Multiple Devices in UMP for same device
Hi All,
We have noticed that when you go in to ump, and say go to Performance reports designer , if you scroll down the QOS selection by Host column you will see two different entries for the same device. One is the system name and the other is the FQDN for the same device. It appears that when regular system oriented probes are used the qos metrics appear under that entry with just the System name. But if you go and add say a specialty probe say like url_response, when you go into the UMP Performance reports designer and look for that same device again there is now a FQDN hostname with just the QOS for that Url_response. This is quite tedious trying to deal with multiple devices likes this and constantly explaining to others why they are seeing two devices. How can we marry the two into just one either system name or FQDN name? We don't care which as long as its just one device showing.
TIA