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Level 1 analyst

Question asked by dasja02 Employee on May 9, 2018
Latest reply on May 9, 2018 by David-Ng

Hi Team,

In Service Desk form page after login as a level 1 analyst, in file menu new incident should be removed.

That is Incident access should be disable and change order access should be enable for the Level 1 analyst.

 

Regards,

Jagatjyoti Dash

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