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stdlog file entries - High CPU Secondary Servers

Question asked by gizmo1969 on May 9, 2018
Latest reply on May 31, 2018 by gizmo1969

Hi,

 

Currently got an issue in which we have been experiencing High CPU usage on our secondary servers, with Task Manager reporting service desk processes consuming the CPU.  This is effecting the performance of the application.  We have noticed in the stdlog files the following error messages on both secondary servers.

 

4988 ERROR        producer.c            5048 Failed attempt to get dob atev:245635094 named in insert notifications

 

As soon as one of our secondaries stopped generating this error, the CPU consumed dropped, however the other is still generating this error.  We have restarted the application and it is still there.  Does anyone have an idea as to what the message means?

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