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Failed management a robot from UIM-Server

Question asked by Miller2012 on May 9, 2018
Latest reply on May 10, 2018 by DavidM

Hi All.

 

I have a environment MSP. CAUIM 8.51.

 

          (UIM-Server)

                   |

         (Hub-Proxy)

                  |

                  | Tunnel SSL

                  |

       (hub-secondary)

                  |

            Robot-A

 

In a tenant (hub-secondary)  I have 2 robots, only two. When try deploy a probe/update they failed.

Servers-Failed

 

We checking the comunication (48000-48050) between (hub-secondary) and robot and all is okay.

The (hub-secondary) are connecting whit (hub-proxy) via tunnel ssl (48003).

when I deploy any probe from the (UIM-Server it does not work but from the (Hub-Secundary) if

This situation happens in IM and Adminconsole from UIM-Server

Why this situation?

 

M.E

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