AnsweredAssumed Answered

Failed management a robot from UIM-Server

Question asked by Miller2012 on May 9, 2018
Latest reply on May 10, 2018 by DavidM

Hi All.


I have a environment MSP. CAUIM 8.51.






                  | Tunnel SSL






In a tenant (hub-secondary)  I have 2 robots, only two. When try deploy a probe/update they failed.



We checking the comunication (48000-48050) between (hub-secondary) and robot and all is okay.

The (hub-secondary) are connecting whit (hub-proxy) via tunnel ssl (48003).

when I deploy any probe from the (UIM-Server it does not work but from the (Hub-Secundary) if

This situation happens in IM and Adminconsole from UIM-Server

Why this situation?