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LDAP question

Question asked by ConanLam on May 10, 2018
Latest reply on May 10, 2018 by Chi_Chen

Hi all,


I have a question about LDAP sync to SDM and EEM.

What happen if a existing contact in SDM and EEM, if that some value of that contact change from <somevalue> to null or "" (no value)?

For example, the LDAP sync a record to SDM and EEM with the phone number 123 yesterday. Today, LDAP update the phone number to null or <no value>. What happen when I ran the LDAP sync again? The record of SDM and EEM remain unchange or it will update the phone number to null?