I'm recently starting to work with CA Service Catalog and I'm doing some exercises on a test environment and using version 12.9 to learn. So I wanted to change the name on request table, and I already changed some line to check if I was on the right path but I can't change anything (anything at all, if I changed one line it should change something).
My question is there is anyway to find, on the browser or not, where and what to change in order to change that one thing I want to change? The image below shows what I want to change (Ex.: SIM Cards change to SIM Cards - Test on every row).
I did everything they say to do when editing XSL, copy the file to %usm_home%\filestore\custom\explorer\request , restart CA Service Desk, delete translet and even delete browser cache.