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How do I get a resource to go from a full license to a restricted license?

Question asked by alisonmarek on May 10, 2018
Latest reply on May 14, 2018 by roland.parrotte

I have a resource who is currently a full license user but only needs to be a restricted license user. I removed the group that made her the full license but it did not update the license count. Does anyone know how to complete this exercise? I also went into the Resource Access Rights tab in her admin resource page and there are no instance nor global rights that I can delete; none have the option to delete.

 

Thank you to anyone who can help!

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