Layer7 API Management

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  • 1.  policy manager login

    Posted May 15, 2018 08:44 PM

    Hi There,

    While login on the gateway via policy manager am getting the following exception.  rob.wingter exceeded the inactivity period .Please advice how could it be resolved.



  • 2.  Re: policy manager login

    Broadcom Employee
    Posted May 15, 2018 10:36 PM

    You may check the policy manager log locate at,

    windows: C:\Users\<user>\.l7tech\ssm0.log
    Linux: /home/<user>/.l7tech/ssm0.log



  • 3.  Re: policy manager login
    Best Answer

    Broadcom Employee
    Posted May 21, 2018 11:04 AM

    Hello sharathbabu yeramalla,

     

    Most likely your user has not logged in in some time and the account has become inactive.  Below are the docs on setting this threshold and how to go into the users account settings and activate the account again.

     

    Admin Account Proprieties:Administrative Account Cluster Properties - CA API Gateway - 9.2 - CA Technologies Documentation 

     

    Preferences: Preferences - CA API Gateway - 9.2 - CA Technologies Documentation 

     

    User Properties: Internal User Properties - CA API Gateway - 9.2 - CA Technologies Documentation