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CA PAM issue with external F5 load balancer

Question asked by BipinSh on May 16, 2018
Latest reply on May 16, 2018 by BipinSh

Hi,

We are facing issue in CA PAM while we are using external F5 load balancer for multi site clustering configuration. We have F5 GTM configured with all the PAM appliance nodes directly. whenever we try to access F5 url, user is able to authenticate successfully and dashboard is shown to the user, but after few minutes PAM is showing  PAM-UI-1003: Unauthorized error  and user is unable to perform any action. 

 

can you help us to find out the root cause here.. in PAM client logs we see each time PAM is creating the connection and closing it too. not sure why connection is getting released and re-established again and again.

 

Please let us know the correct external load balancer setting for PAM multi site clustering.

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